SmartTradeAI

FAQ

How do I know suppliers are reliable?

Every supplier on our platform has been physically inspected by our team. Inspection reports including scores, photos, and findings are publicly available on each supplier's profile page.

How do I submit an inquiry?

Browse products or suppliers, click 'Send Inquiry' on any product or supplier page, fill in your requirements, and submit. Our team will review and match your request with the best suppliers.

What languages are supported?

Our platform supports English, Russian, Hindi, Spanish, and Portuguese. You can switch languages using the language selector in the top navigation.

Is there a minimum order quantity?

Minimum order quantities vary by supplier and product. These are listed on each product page. You can also discuss specific requirements directly with suppliers through our inquiry system.

How does the inspection process work?

Our team of inspectors visits supplier facilities, assesses production capacity, quality control processes, and working conditions. Each inspection is documented with photos, scores, and detailed reports.